ProxyShell Hide IP FAQ


What is ProxyShell Hide IP?

ProxyShell Hide IP is a professional and powerful hide IP software. Our unique algorithm effectively manages and uses multiple proxies to hide your IP address, provides you faster and more reliable anonymous surfing.

With ProxyShell Hide IP, you can hide IP address, surf the web without anyone knowing who you are, protect your own information and reading interests. ProxyShell Hide IP could also bypass restrictions if your IP is blocked, used to send emails or post on BBS without displaying your own IP.

For more information, see http://www.proxyshell.com/products.html


How does this software hide IP address?

ProxyShell Hide IP uses anonymous proxy servers to hide IP address. All of your requests will be send to proxy servers, then the proxy servers will get the result and return them to you. Websites you visit can only detect the IP address of proxy servers, they cannot detect your real IP address.

Our unique algorithm could intelligently choose proper proxies to handle your requests, use multiple proxies to handle requests simultaneously, effectively detect proxy errors and recover itself, this makes ProxyShell Hide IP faster and more reliable than most of other hide IP softwares.

For more information, see http://www.proxyshell.com/products.html


Where can I download ProxyShell Hide IP?

You can download the latest version of ProxyShell Hide IP at http://www.proxyshell.com/download.html


How to use ProxyShell Hide IP?

If you use Internet Explorer or Firefox as your browser, just launch ProxyShell Hide IP and wait for the software updating and testing proxies, you'll get a message after updating successfully. Then launch your browser and begin anonymous surfing. All of your surfing requests will be handled by our software and your IP address is hidden by ProxyShell Hide IP then.

If you use browsers other than IE and Firefox, you need to configure your browser first. See the following FAQ: How to configure my browser for ProxyShell Hide IP?


How to configure my browser for ProxyShell Hide IP?

ProxyShell Hide IP has ability to automatically configure proxy settings of Internet Explorer and Firefox to make them work with this software, and after you close ProxyShell Hide IP, your browsers will be changed back to its original settings. So if you use IE or Firefox as your browser, no manually configuration is needed.

If you use other browsers, you need to configure your browser to connect to Internet via proxy server at address 127.0.0.1 and port 9000. All current browsers can configure proxy settings. Then after using ProxyShell Hide IP, remember to change your browser back to its original settings.

How do I know if my browser is successfully configured?

Please refer to the following FAQ: How do I know if I actually surf WITH ProxyShell Hide IP?


How do I know if I actually surf WITH ProxyShell Hide IP?

1. When the first time ProxyShell Hide IP gets requests from your browser, a message will appear saying "You are now surfing with ProxyShell Hide IP".

2. For each html page you visit with ProxyShell Hide IP, you'll get a log record in the Log Panel, telling you which proxy is used for that page. So if you can get log records when you surfing, you know you actually surf with ProxyShell Hide IP. (New in version 2.2.3)


What is my real IP address?

You can find your real IP address in the Log Panel, something like: Your Real IP Address is: XXX.XXX.XXX.XXX

How to check my IP address? How do I know if my IP address is really hidden by ProxyShell Hide IP?

Some websites provides services to display your IP address, like http://www.ip-adress.com/ , you can check your IP address on these sites.

When you surf with ProxyShell Hide IP, visit these sites to check your IP address. The IP address displayed on the sites should be different from your real IP address.

ProxyShell Hide IP does not hide my IP address. Why?

If you use IE or Firefox, restart your browser. If IE or Firefox is still running when you launch ProxyShell Hide IP, you MUST restart your browser for the configuration to take effect.

If you use other browsers, check the proxy settings of your browser. See How to configure my browser for ProxyShell Hide IP?


Please make sure you actually surf WITH ProxyShell Hide IP, see the FAQ above: How do I know if I actually surf WITH ProxyShell Hide IP?


I can not use my browser after using(closing) ProxyShell Hide IP. What should I do?

If you use IE or Firefox, restart your browser after closing ProxyShell Hide IP.

If you use other browsers, change your browser back to its original settings after using ProxyShell Hide IP.

A message appeared saying "Unable to update proxies from server", What's wrong?

(New in version 2.2.3)

1. Check your internet connection

2. Your firewall may block ProxyShell Hide IP from accessing the internet

3. Your ISP/company may block the IP address of our server, that means you can not use ProxyShell Hide IP.

4. We are checking/updating on the server. Please try again later.


How long does it take to update and test proxies?

For the first time you use ProxyShell Hide IP, it may take 1-2 minutes to update and test proxies. It will be much faster for the next time you use the software. Please be patient.

What does surf mode mean? How to change surf mode?

There are 3 different surf modes.

1. Anonymous Surf Mode (default): surf anonymously

2. Direct Surf Mode: surf directly, don't use proxies

3. Anonymous Surf Mode (Only Use Public Proxies): surf anonymously, only use public proxies, won't use our own proxy (New in version 2.2.0)

 

Default Anonymous Surf Mode will use our own proxy servers and public proxy servers for your anonymous surfing. ProxyShell Hide IP will try to use our own proxy servers first for html pages, public proxies are used to download pics on the websites. So if you check your ip address, it may be always the same IP (not your real IP, but the IP address of our own proxy server).

 

If you would like to see a different IP when you check IP address, you could change the surf mode to the Anonymous Surf Mode (Only Use Public Proxies). This will make you surf with only public proxies. If you check your IP then it should be the IP address of one of public proxies in the proxy list. All the public proxies using in the program are anonymous proxies.

 

You should know that only use public proxies may be slower than the default Anonymous Surf Mode, because our own proxy servers are faster than most of public proxy servers. Anonymous Surf Mode (Only Use Public Proxies) is only recommended for test purpose.

 

To change surf mode:

 

1) Click "Surf Mode" button on the toolbar to change Surf Mode.

2) Right click on the ProxyShell Hide IP icon on the Windows Systray and choose a different Surf Mode.

When I check my IP, it's always the same IP address. How to change proxy(IP address)?

When ProxyShell Hide IP works in the default Anonymous Surf Mode, it will use our own proxy server for html pages, public proxy servers for pics on the websites. So if you check your IP address, it's always the same IP address of our own proxy server. We use our proxy server for html pages because it's faster than most of public proxy servers. If you would like to see a different IP address when you check IP, you could use Anonymous Surf Mode (Only Use Public Proxies).

 

Please see the previous FAQ about Anonymous Surf Mode (Only Use Public Proxies).

 

ProxyShell Hide IP is designed to let you just launch the browser and begin anonymous surfing, without worrying about what proxies you are using. ProxyShell could "choose" and "change" proxies automatically, you don't need to change proxies yourself.

 

ProxyShell Hide IP will always use multiple proxies at the same time. You can not select ONE proxy to use, but you can remove any proxies you don't want to use.

 

More technical information about ProxyShell Hide IP can be found at: www.proxyshell.com/products.html

 

How to add more proxies to ProxyShell Hide IP?

ProxyShell Hide IP can automatically update anonymous proxies from server, but you can also add proxies from file or clipboard.

To add proxies from a file, first click "Add" button on the toolbar then choose a file contains proxy list.

To add proxies from clipboard, first copy proxy list to the clipboard, then click "Right Mouse Button" in the proxy list panel, choose "Import Proxies from Clipboard".

You can have no more than 300 proxies in the proxy list in the Standard Edition.

ProxyShell Hide IP has ability to filter proxies which are not safe to use or not suitable for this program. So the number of imported proxies may be less than the number of proxies you provide.

How to export proxies in my proxy list?

You can only export proxies added by yourself, you can not export proxies getted from internet (updated from server) in the Standard Edition.

To export proxies, first select proxies you want to export, you could use "Ctrl" or "Shift" key to select multiple proxies at the same time. Click "Right Mouse Button" -> "Select All" to select all the proxies. After selecting proxies, click "Right Mouse Button" -> "Copy Selected Proxies to Clipboard", then you can paste proxies in the clipboard to anywhere you like.

Does ProxyShell Hide IP support HTTPS protocols?

For security reasons, ProxyShell Hide IP won't support to get https pages via proxies. All requests of https protocols will be handled directly.

Can ProxyShell Hide IP be used to download large files?

ProxyShell Hide IP is designed for anonymous surfing, it's not suitable for downloading large files. The speed may be not that fast if you use it to download large files.


Can I use this software to download files on rapidshare.com?

Unfortunately it's not possible to download files on rapidshare.com via proxies. These sites have download limits for each IP address, because every proxy server was shared by many users, it will instantly reach the download limits.